Refund policy

We do NOT issue refunds under any circumstance.

We ONLY issue CREDITS for any funds due to customer over $25.
Explanation:

Credit: a monetary amount available to customers for use on GlitterTees.com to use towards purchases.

Refund: a monetary amount returned to customers in the manner in which the used for original payment.

In the event we have made a mistake on an order we will gladly reprint that same design at no additional charge.

In the event a client is unhappy with their order and they did not approve the proof prior to print we will gladly reprint the item at no addtional charge. This is subject to the above stated and does not include minor changes.

*If extreme conditions occur that requires a refund we may be willing to issue a refund minus a 25% restocking fee to cover supplies we may have ordered and the initial shipping fees. Client is responsible for all shipping fees. Once the refund request is made it may take anywhere from 10 business days to 30 business days to receive your refund. 

If a client is unhappy with their finished product and do not wish to have an reprint done we offer 2 options:

1) We may issue a refund minus a 25% restocking and supply fee to cover supplies and materials used to make your order and the initial shipping fees. Client is responsible for all shipping fees.

2) We may issue a credit for the full amount of the initial purchase including shipping fees for use at another date (up to 6 months).

3)Requests must be made within 5 business days of recieving items.

4) ALL returns MUST be made within 10 days of reciept of order. We will not honor any return, reprint, exchange or refund request if items are not recieved with 10 days of original delivery. (reason: items that are sold to customers on sales and through promotions are purchased at a preset discounted price that we may not be able to get replacements at same cost at a later date)